Medical Billing & RCM
Clean claims, payment posting, insurance follow-up and reporting aligned to your practice.
Explore billing support →
Healthcare revenue & practice operations
Collect more. Reduce denials. Operate with confidence.
Medical billing, denial management, credentialing, Virtual Assistant and Medical Scribe support—organized around your practice, specialty and existing systems.
- 20+ years of experience
- No setup fees
- No long-term contracts
One accountable partnerRevenue workflows and practice capacity, connected.
End-to-end RCMFrom front-end checks through A/R follow-up
Specialty-alignedWorkflows shaped around your services
Practice-integratedSupport inside approved systems
Human accountabilityClear ownership and communication
Revenue performance
Strengthen every handoff that affects reimbursement.
Billing problems rarely begin with a single claim. We connect front-end, clinical and follow-up workflows so your team can see what is happening and what needs action.
Denial Management
Resolve accounts, protect deadlines and identify the recurring cause behind avoidable denials.
See denial workflows →Credentialing & Enrollment
Organized payer enrollment, status tracking and documentation coordination for providers.
Explore credentialing →Eligibility & Benefits
Coverage details, patient responsibility, visit limits and authorization requirements before service.
Explore verification →Prior Authorization
Structured submission, documentation tracking, payer follow-up and determination capture.
Explore authorization →Specialty Practice RCM
Support adapted to specialty-specific coding, testing, authorization and documentation requirements.
View specialties →
Extend your team
Add capacity without adding operational chaos.
CMT’s trained support professionals take on defined work queues, follow your approved procedures and keep escalation paths clear.
Medical Virtual Assistants
Remote administrative support for the high-volume tasks that shape patient access and staff workload.
- Scheduling and confirmations
- Patient intake and communication
- Referral and record coordination
- Follow-ups and routine work queues
Medical Scribes & Transcription
Documentation support designed to reduce after-hours charting and help clinicians keep records organized.
- Live or asynchronous scribing
- Template-based note preparation
- Specialty terminology alignment
- Clinician review and approval workflow
Why CMT
Your systems. Your standards. A more dependable operating rhythm.
We do not begin by forcing a prepackaged process onto your practice. We map the current workflow, clarify ownership and build support around the points where work is delayed or fragmented.
- Clear scope and escalation rules before launch
- Work performed in practice-approved systems
- Communication and reporting cadence defined with your team
- BAA and access controls established where applicable
One connected model
From patient access to final follow-up
Revenue performance depends on the quality of each handoff. CMT can support the complete workflow or strengthen the specific work queues where your team needs capacity.
Front endEligibility, authorizations, scheduling
ClinicalDocumentation and scribe support
ClaimsSubmission, posting and denials
Follow-upA/R ownership and reporting
Specialty-aware support
Designed for the real complexity of independent practices.
Payer rules, documentation and operational pressure vary by specialty. Our workflows reflect those differences.
Behavioral HealthPsychiatryDentalOphthalmologyPhysical TherapyOccupational TherapySpeech TherapyABAPrimary CareUrgent CareSurgical SpecialtiesMulti-provider Groups
A controlled start
Move from discussion to dependable support.
Every engagement begins with scope, access, ownership and success measures—not vague promises.
Discovery
Review the current workflow, systems, payer mix and immediate pressure points.
Workflow design
Define tasks, responsibilities, escalation paths, access and reporting.
Controlled launch
Begin with agreed priorities and maintain a visible open-item process.
Optimize
Use recurring patterns to improve the workflow and reduce preventable rework.
Verified client outcomes
Real results. Real practices.
Three anonymized engagements show how clearer ownership, stronger workflows and consistent follow-through can improve revenue performance.
From a 22% denial rate to 4.3%—with A/R days cut by more than half.
The challenge: A four-physician orthopedic and pain management group was facing delayed reimbursement, A/R beyond 65 days and a denial rate that had climbed to 22%.
CMT’s response: CMT completed a controlled transition within 30 days, analyzed the leading denial causes, corrected recurring coding patterns and introduced proactive claim scrubbing before submission.
Claim denial rate
Before22%
After CMT4.3%
A/R days
Before65 days
After CMT27 days
Net collections
BeforeBaseline
After CMT+24%
First-pass acceptance
Before71%
After CMT96%
“We did not realize how much revenue we were losing until we saw the difference. The transition was smooth, and the results were almost immediate.”
A three-location organization scaled patient volume while bringing A/R below 28 days.
The challenge: As patient volume grew, three clinic locations were using inconsistent billing workflows. Missed authorizations and recurring payer denials were creating avoidable revenue loss.
CMT’s response: CMT standardized the revenue workflow across all locations, implemented authorization tracking and assigned a dedicated account team to coordinate payer follow-up.
Claim denial rate
Before19%
After CMT4.8%
A/R days
Before58 days
After CMT26 days
Prior-auth denials
BeforeFrequent
After CMTVirtually eliminated
Net collections
BeforeBaseline
After CMT+21%
“CMT essentially became our billing department. We stopped worrying about revenue and started focusing on growing our practice.”
A focused recovery strategy reduced more than $180K in aged A/R by 78%.
The challenge: A group spanning primary care, cardiology and gastroenterology had more than $180,000 in A/R over 120 days, a 17% denial rate and limited visibility after working with multiple billing vendors.
CMT’s response: CMT audited aged receivables, prioritized recoverable claims, launched a structured appeals effort and redesigned charge-capture and coding handoffs to reduce future leakage.
A/R over 120 days
Before$180K+
After CMTReduced 78%
Claim denial rate
Before17%
After CMTUnder 5%
A/R days
Before71 days
After CMT29 days
Collections
BeforeBaseline
After CMT+27%
“In six months, CMT recovered more than we thought was possible. We finally have a billing partner we can trust.”
Results reflect the circumstances of the anonymized engagements described and are not guarantees of future performance.
Frequently asked questions
Clear answers before you change a workflow.
A focused review is the best way to confirm fit, but these answers cover the questions practices ask most often.
Can CMT work with our current EHR and practice-management system?
Yes. The engagement begins with a workflow and access review so support can be organized inside the systems your practice approves, subject to technical access and security requirements.
Do we have to outsource the entire revenue cycle?
No. CMT can support an end-to-end workflow or a defined work queue such as eligibility, authorizations, denials, A/R follow-up, credentialing, virtual assistance or scribing.
How does onboarding begin?
We first document the scope, systems, responsibilities, escalation rules, access controls and reporting cadence. Work begins only after the agreed workflow and required access are in place.
Is CMT HIPAA compliant?
CMT uses Business Associate Agreements where applicable, practice-approved systems, role-based access and workforce privacy and security procedures. A client-specific review is completed before protected information is exchanged.
How is pricing determined?
Pricing depends on the service mix, volume, specialty, systems and level of responsibility. CMT provides a defined scope and pricing proposal after the initial review.
Does CMT guarantee collections or payer approvals?
No. Reimbursement and authorization decisions depend on payer rules, contracts, coverage, documentation, coding and other factors. CMT provides disciplined workflow support without promising an outcome it cannot control.
Start with clarity
Request a Free Revenue Review
Where is your practice losing time or revenue?
Share the pressure point—billing, denials, credentialing, authorizations, documentation or administrative capacity—and we will help you identify the most practical next step.